Simple, Honest Pricing
No hidden fees. No surprise bills. Just straightforward pricing for the help you need.
All prices are estimates. Final pricing is confirmed before any work begins. We never charge without your approval.
Service Call Options
One-time help when you need it — at your home, your business, or remotely.
Remote Support
Fast help over the internet — no travel needed. Great for software issues, settings, and quick fixes.
- Up to 1 hour of remote assistance
- Screen sharing and remote control
- Same-day availability (when open)
- Follow-up by phone or email
Onsite Visit
We come to you — home or business. Ideal for hardware issues, network setup, and hands-on training.
- Travel included within service area
- Hardware and software support
- Network and Wi-Fi troubleshooting
- Device setup and training
Senior Home Visit
Patient, unhurried in-home support designed specifically for seniors. We take our time and make sure you feel confident.
- Up to 90 minutes of in-home support
- Plain-English explanations
- No rushing — we go at your pace
- Scam prevention guidance included
Monthly Support Plans
Ongoing peace of mind for individuals and small businesses. Cancel anytime.
Personal Care
Perfect for seniors and home users who want reliable, ongoing technology support.
- 1 remote support session per month
- Priority scheduling
- Scam and security alerts
- Phone and email support
Family Plan
Covers your whole household — up to 5 devices and all family members.
- 2 remote support sessions per month
- Up to 5 devices covered
- Wi-Fi and network monitoring
- Priority scheduling
- Phone and email support
Business Essentials
Managed IT support for small businesses with up to 5 employees.
- Unlimited remote help desk
- Security monitoring
- Device management (up to 5)
- Microsoft 365 administration
- Monthly technology review
- Priority onsite response
Common Questions
Do you charge for estimates or consultations?
No. Initial consultations are always free. We'll talk through what you need and give you a clear price before any work begins.
What if the problem takes longer than expected?
We'll always let you know before going over the estimated time. You're never charged for extra time without your approval.
Do you offer discounts for seniors or nonprofits?
Yes. We offer discounted rates for seniors on fixed incomes and for registered nonprofits. Just ask when you call.
Can I cancel a monthly plan anytime?
Absolutely. Monthly plans have no long-term contracts. Cancel anytime with no cancellation fees.
What payment methods do you accept?
We accept cash, check, and all major credit and debit cards. Payment is collected after the work is complete and you're satisfied.
Not Sure Which Option Is Right for You?
Give us a call — we'll listen and recommend the most affordable option for your situation. No pressure, ever.